Apmex Company Overview

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Company Name: Apmex

Website: http://www.apmex.com/

Founded: 2000

Owners: Scott Thomas- President, Michael Haynes- CEO

BBB: http://www.bbb.org/oklahoma-city/business-reviews/investment-securities/american-precious-metals-exchange-in-oklahoma-city-ok-7002053

BBB Rating: A+

BCA: http://www.businessconsumeralliance.org/report/apmex-inc-121582203

BCA Rating: AAA

Trustlink: http://www.trustlink.org/Reviews/APMEX-206080397

Trustlink Star Rating: 5/5

RipOffReport Links:

History:

  • 51 complaints with BBB in last 3 years

  • 7/11/2017- Complaint on BBB about advertised price not honored- “APMEX clearly listed a product via their “sales blitz” category and did not honor it or give me any warning of an order cancellation. APMEX clearly listed a product under their “sales blitz” category and did not honor this price. They then cancelled my order without letting me know of any reason at all. The price was discounted on BOTH their eBay store, and their full website, clearly showing that the discount was intentional. When I contacted customer service, all they could say was they are not “able” to resolve the issue”

  • From the BBB- 7/20/12: “The products I purchased and paid for is lost during shipping. APMEX is refusing to send a replacement or issue a refund “

  • From BCA 5/20/2014- “Now I shall find another company to purchase precious metals from”